How to Order?

Send us e-mail with your request for quotation including:

1. Your name
2. Your Company name (if any)
3. Your address
4. The list of the items and quantities you want to purchase
5. Requested shipping option (check what options are available from our shipping options web page)
6. Payment option
7. For all orders from Europe Union valid EU VAT ID. Our web prices are export prices without VAT included, if the order comes from Europe Union and the recipient doesn't provide valid EU VAT ID we must charge 20% Bulgarian VAT above the order value.

You will receive back purchase order form with our quotation.

How to pay?

Card payment: we accept Visa, Eurocard, Mastercard, JCB. We can't charge Visa electron and Maestro cards
Western Union: we accept Western Union payments
Bank transfer: we accept bank transfer payments, but note that due to the high cost of sending and accepting bank trasnfers all orders paid by bank transfer are subject to EUR 30.00 bank handling fee

Cheques, bankers drafts: we accept cheques and banker drafts only if they are issued by Bulgarian banks
Paypal: Unfortunately Paypal doesn't support Bulgarian merchants and we can't receive money from Paypal users
Cash-on-delivery: we can't ship with such payment option
Accounts/organization's purchase orders: we have over 15 000 active customers and to keep our administration costs low we can't offer accounts for customers with less than EUR 3000.00 netto purchase per month, so please don't send us your companies' POs until you got approved account ID from us.

IMPORTANT
If you are first time customer wanting to pay by credit card and your order comes from anonymous e-mail as GMAIL, HOTMAIL, YAHOO, EXCITE, ALTAVISTA, INAME, USA.NET or any other which allows free and anonymously e-mail account to be created, you will be subject to cardholder verification procedure and your card first will be charged with small random amount under EUR 1.00 then to proceed further we'll expect you to tell us what amount exactly have been charged on the card.